How should the practical nurse (PN) respond when a client reports the pill he has been taking at home is a different color and size than the one being dispensed?

When a client expresses concern about a medication being a different color and size, it is essential for the practical nurse to respond in a way that prioritizes patient safety and trust. Confirming that the dispensed medication aligns with the valid prescription reflects a commitment to providing safe and accurate care. This approach not only validates the client’s observation but also fosters an atmosphere of open communication between the nurse and the client.

By taking the time to verify the medication, the nurse can ensure that the client receives the correct treatment without any unnecessary risks. There could be various reasons for the discrepancy, such as different manufacturers, generic versions, or even potential medication errors. Therefore, the practical nurse’s responsibility includes clarifying these concerns before proceeding with the administration of the medication.

This response empowers the client and encourages them to engage actively in their healthcare, which is a fundamental aspect of nursing practice. It also adheres to best practices in medication administration, which involve confirming the identity and correctness of the medication before it is given to the client.